Free shipping is never free. Someone pays, and being straight about who is the difference between a fair offer and a gimmick.
The threshold trick
Most shops set a minimum - spend $50 and shipping is free. It reliably lifts basket size, which is exactly why it exists. It is a pricing tactic dressed as generosity.
Why we removed the minimum
A threshold punishes the person buying one small thing, which is often a first order and the moment trust is decided. We absorb standard shipping on every order instead.
What that means for returns
It is the reason we do not take change-of-mind returns. The outbound leg is paid before the parcel leaves, and a returned item rarely resells as new. So we ask you to check dimensions and compatibility before you buy, and we answer questions fast. If an item arrives damaged, defective or wrong, that is a different matter entirely: tell us within three days and we replace it or refund you in full, and we pay any return.